Service Industry

October 15th, 2010 // 2:47 am @ eileenwebb

Service industries increasingly need to provide fast, accurate service at a competitive price.  Customers expect quick response and consistent excellence.  It’s no longer enough to hire personable front line employees and train them in customer service and accept the profit eating costs of fixing a customer’s problem or losing the business.  Quantum Loyalty systems simplified their operations increasing speed while reducing costs at the same time.

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Category : Why Bother?

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