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Case Studies
One of the fastest ways to see how Streamline Consulting can improve your productivity is to see what we've done with previous clients. We're proud of our work, and these clients have agreed to share their stories. Here are are their case studies.
Manufacturing
Monarch Direct had a problem, one that many business owners would love to have: the business had grown. The growth happened quickly, and they were unable to keep up with their order deadlines.
Monarch Direct provides printing and mailing services, so order turnaround time is crucial for its customers. If the company couldn’t get a handle on those turnaround times, then its growth would quickly reverse itself. The solution to their problem...
Distribution
At Weyerhaeuser, one of the world’s largest forest products companies, customer complaints were over the top in the fine paper operation. Customers were frustrated with what they perceived as shipment delays and complaints were rampant.
Leisure and Casino
The casino industry believed itself to be recession-proof, but a slow economy and increased competition presented challenges to the Carson Nugget.
Documentation and Training
International Game Technology (IGT) realized that expansions in its customer base meant that traditional methods for providing customer service and problem escalation were not meeting the level of customer satisfaction they desired and were costly as well. IGT has a strong training department but didn’t have the ability to quickly put together a custom training package.
The solution to their problem...
Contact Streamline Consulting to assess your process and achieve your business goals.
Call us at 775-888-9890. Or email: ewebb@streamline-consulting.biz